LAWFUL USE
Personal accounts are to be used by the primary owner only, account holders are not permitted to resell, store or give away web-Hosting services of their website to other parties even if it was for free or non-profitable.
You are responsible for conforming to all federal, state, and local laws regarding the Internet and electronic communication. You must respect the intellectual property and copyrights of resources provided by others on the net. You may not participate in any illegal activities while using your account. You must obey the laws of the United States and other countries that you communicate with over the net. We cannot and do not monitor or control traffic content to/from our service. You are responsible for keeping your activities legal, and for censoring yourself and colleagues. Subscribers is not permitted to post any material that is illegal, libelous, tortuous, or likely to result in retaliation against eserves. Should the posted material fall into this category, we reserves the right to immediately refuse or terminate service.
eserves does not allow any of the following contents to be stored or linked to from any of its servers:
- Illegal Material - This includes copyrighted works, commercial audio, video, or music files and any material in violation of any Federal, State or Local regulation.
- Adult Material - Includes all pornography, erotic images, or otherwise lewd or obscene content. The designation of "adult material" is left entirely to the discretion of eserves.
- Warez - Includes pirated software, ROMS, emulators, freaking, hacking, password cracking, IP spoofing, etc., and encrypting of any of the above. Also includes any sites which provide "links to" or "how to" information about such material.

eserves does not allow any of the following contents to be stored or linked to from any of its LINUX servers:
- Online/Offline Games and Anime Sites : Includes all online/offline Casinos, Gambling, MUDs, Egg Drop, any kind of interactive gaming-related communties, PlayStation game Forums, news or reviews.
- Portals : Includes any size of portals for any purpose .
- Streaming Media : we dont allow any kind of streaming media (legal or illegal) including real audio, real video, QuickTime, ... we accept the Flash/Shockwave only as streaming media.

eserves only allow the servers to be used for World Wide Web Page Hosting and the only files that should be present are those necessary for the correct operation of the site in question.
eserves will terminate any account that contains any of the above mentioned contents or links without any warning and without refunding any payments.

"UNLIMITED" POLICY
High bandwidth usage: eserves offers an unlimited use policy by maintaining very large ratios of bandwidth per customer. In rare cases, eserves may find a customer to be using server resources to such an extent that he or she may jeopardize server performance and resources for other customers. In such instances, eserves reserves the right to impose the High Resource User Policy for the consideration of all customers.
You can run any CGI and non-CGI scripts you desire, however we reserve the right to disable any script that dramatically affects server performance.
We currently do not allow IRC or IRC bots to be operated on our servers.
We are proud to offer our clients non-restricted data transfer. This is considered any transfer of information in the form of text or graphic, directly readable by a web browser. Our intention is to provide a large storage space to serve web documents, not an off-site storage area for electronic files. All web pages (HTML) must be 'linked' with files (.GIF, .JPEG, etc.) that are stored on our servers. Web sites that are found to contain either/or no HTML documents or a large number of unlinked files are subject to warning, suspension or cancellation at the discretion of our administration.
As a note, over 85% of our clients never exceed even 2000 megs of total FTP and web page transfer combined, so you can be assured that our bandwidth is not choked by numerous 'load-heavy' sites. To further protect the integrity of our service, any individual site consistently using 10% or more of the system's resources may be issued a warning or have its account deactivated.

HIGH RESOURCE USER POLICY
Resources are defined as bandwidth and/or processor utilization.
eserves may implement the following policy to its sole discretion:
When a website is found to be monopolizing the resources available eserves reserves the right to suspend that site immediately. This policy is only implemented in extreme circumstances and is intended to prevent the misuse of our servers.

DATA AND BACKUP
While we do back up our system files, we do not back up domain files uploaded by our subscribers. This means that if you upload web pages or other personal files to our system, you must keep a backup on your own machine. Subscribers agree that eserves has the right to delete all data, files, or other information that is stored on eserves's servers upon termination of services, or cancellation of account due to non-payment or breaking of any of these terms by subscriber.

UNSOLICITED ADVERTISING (spam)
Unsolicited advertising (spam) via E-mail or newsgroups is prohibited and shall result in immediate account dismissal. "Spamming", including (but not limited to) mass-E-mailing, cross-posting, or otherwise causing abuse to others on the net is prohibited and will be grounds for account dismissal. Any actions construed to be negligent, malicious, or a denial-of-service attack is strictly prohibited.

HOLD HARMLESS
Subscribers will indemnify and hold eserves harmless (including officers, employees, agents, and shareholders) of any and all claims, costs, expenses or liability resulting from any damage to Subscribers's business, service, equipment, network, operations, or reputation resulting from eserves's actions. Indemnification includes, but is not limited to, any government actions, acts of vandalism or other retaliation, and any claims of libel, unfair competition, infringement of any patent, copyright, trademark, service mark, or other intellectual property right, violation of privacy, or other tort.

PAYMENT POLICY
All accounts are set up on a prepay basis. Although eserves reserves the right to change prices of accounts or services at any time all pricing is guaranteed for the period of prepayment.
In order to streamline our accounting procedures and keep costs down eserves accepts credit cards: Mastercard, Visa (not Visa electron), Discover and American Express, and cash transfers by: Western Union or American Express, in some cases eserves accepts direct payment to its bank account.
In addition, eserves reserves the right to suspend other services until the outstanding debt is cleared. The customer is responsible for all money owed on the account from the time it was established to the time that the customer sends a cancellation request, Customer can request cancellation and non-renewal of his account at least 7 days before renewal date, eserves will automatically re-bill your credit card within 7 days before renewal date, Renewal fees are completely non-refundable.

CANCELLATION AND REFUNDS
eserves reserves the right to cancel the service at any time. Customer refund requests are to be sent via email to: refund@eserves and will only be processed in the cases of service non-performance that might be caused by eserves's side, Refund requests will be refused if requested for any cause that is out of eserves's side, For example:
- Domain transfer failure.
- Failure of any third party programs or features that are not supported or promoted by eserves.
- Customers lack of experience in dealing with web basics and communication protocols

FRAUD FIGHTING
For Those Thinking About Committing Fraud :
1. Card fraud is a federal crime and a felony punishable by heavy fines and jail time. Fraudulent behavior will be prosecuted aggressively and with a passion to the fullest extent of the law.
2. The ID and address of your computer and your ISP provider have been determined, and recorded as a safeguard against fraudulent behavior and may be used by eserves or legal entities to prosecute guilty parties.
3. All information must match card account records as provided by the card-issuing bank. Inputting intentionally false information is fraud and will not be tolerated and may subject you to prosecution.
4. Card numbers are transmitted directly to the banking network for authorization. eserves considers fraud a direct and serious threat to our business profitability. We do not take any effort to defraud lightly and will prosecute whenever and wherever possible to the fullest extent of the law.

INDEMNIFICATION
Customer agrees that it shall defend, indemnify, save and hold eserves harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against eserves, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, its agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless eserves against liabilities arising out of:
(1) any injury to person or property caused by any products sold or otherwise distributed in connection with eserves's server.
(2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party.
(3) copyright infringement.
(4) any defective products sold to customer from eserves server.

DISCLAIMER
eserves will not be responsible for any damages your business may suffer, eserves makes no warranties of any kind, expressed or implied for services we provide.
eserves disclaims any warranter merchantability or fitness for a particular purpose. The includes loss of data resulting from delays, nondeliveries, wrong delivery, and any and all service interruptions caused by eserves and its employees.

eserves reserves the right to revise the above mentioned policies at any time.